All Availability articles
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NewsShelves empty of baby formula following Nestlé and Danone recalls
Frustrated parents have taken to X to complain they have struggled to find their preferred formula
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Grocer 33M&S score impresses in Newcastle supermarket mystery shop victory
That 25,000 sq ft M&S racked up near-perfect scores in almost every category
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NewsFloods in Spain and Morocco set to hit UK fruit & veg supply
The flooding has devastated farms supplying olives, strawberries, citrus, avocados and winter crops
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NewsKP Snacks strike action threatens Hula Hoops and McCoy’s shortage
Dozens of staff at KP Snacks’ Billingham site have voted to walk out
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NewsGenesis Bakery enters distribution partnership with Brennans Bakeries
Genesis Bakery will distribute a selected range of Brennans Bakeries bread products directly to local retailers
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Grocer 33Tesco scores highest in our visual impairment mystery shop
This week, for the first time, the Grocer 33 mystery shop was carried out entirely by blind or partially sighted customers
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Grocer 33Sainsbury’s Crayford crowned king in battle of the UK’s biggest stores
Strong availability, helpful staff and an ‘easy to navigate’ layout took Sainsbury’s to the win
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Grocer 33Waitrose is best supermarket in Bristol mystery shop
Our shopper said the 18,208 sq ft Waitrose store’s housekeeping was ‘of a very high standard’
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Grocer 33‘Immaculate’ Waitrose voted best Brighton supermarket in vegan mystery shop
Our shopper said the best thing about the store was the friendliness of the staff
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Grocer 33Tesco Ebbw Vale wins top supermarket in the East Wales Valleys
Our shopper noted the plentiful staff “who went out of their way to find products” missing from shelves and then restocked the shelf for other customers
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Grocer 33Waitrose Meanwood offers best festive shop in Leeds
A perfect score on customer service came thanks to staff who ‘contributed to the festive atmosphere’
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Analysis & FeaturesHas Asda’s turnaround run out of steam before it’s left the station?
Asda’s Q3 results made grim reading, and critics have decried ‘appalling’ store standards. Could the plan be too price fixated?
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Grocer 33Waitrose staff ‘dedicated to helping’ in Edinburgh’s best supermarket
Waitrose in the Stockbridge neighbourhood impressed with an ‘exceptional variety of products’ and ‘friendly’ staff
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NewsSpanish ham products go out of stock after African swine fever outbreak
Of the 131 cured Spanish ham lines on sale in the major multiples at the time of writing, a total of 42 had been out of stock for at least three days
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Grocer 33Asda’s Aintree superstore is best supermarket in our Liverpool mystery shop
The giant Asda store achieved a perfect score for customer service
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Grocer 33Asda Gloucester named best supermarket around the Cotswolds
In Asda’s first win since July, the produce section was “well stocked, clean and tidy”, the entrance “bright” with festive offers, and the store “fairly easy to navigate”
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Grocer 33Tesco tops battle for best supermarket in Plymouth
Tesco’s winning score was forged on the back of excellent availability and customer service
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Grocer 33Waitrose offers the best online delivery experience in Lewisham
Waitrose was the only delivery that arrived without any unavailable, substituted or missing items
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Analysis & FeaturesWhat supermarkets can learn from streetwear drop culture to build hype
Gen Z are used to shopping for fashion online and finding limited-run products via social media. So how can food retailers build their own ‘hype’?
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Grocer 33Tesco mystery shop wins battle of 30,000 sq ft supermarkets
This week’s stores were all as close as possible to a mid-size 30,000 sq ft and the winner hails from the market town of Dorchester, Dorset with a winning score of 85