Waitrose news and analysis
Waitrose & Partners is a supermarket chain owned by the John Lewis Partnership, which is the UK's largest employee-owned business. It operates more than 300 stores across the UK. The Grocer covers Waitrose with news, analysis, insight and opinion, including pricing comparisons, brand positioning, and market performance.
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Grocer 33‘Excellent’ standards earn Preston Waitrose the win
Our shopper was most impressed by the ‘availability and friendliness’ of the staff and the ‘well-presented’ food-to-go and specialist counters
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Grocer 33Waitrose’s Frank Young on winning spend in the home of Booths
‘Our range is definitely a draw and our USP is that we will always give fantastic service’
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NewsWaitrose plans more price cuts with value perception ‘strongest’ on record
Waitrose’s performance was once again the driver of the wider John Lewis Partnership, where overall sales fell by 2% to £6.3bn during the first half of the year
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NewsJohn Lewis Partnership losses race higher despite Waitrose momentum
JLP said good sales momentum in Waitrose partially offset weaker customer demand for larger discretionary purchases at John Lewis stores
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NewsSymplicity launching first roast into Waitrose stores nationwide
Dubbed ‘Cranberry & Sage Roast’ (rsp: £7.95/300g), it has been described as an ’indulgent centrepiece’ with a ’deep, rich umami flavour’ that has been developed through lacto-fermenation – like kimchi
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NewsWaitrose invests £10m into expanding ready meal offer
Waitrose said half of its customers bought a ready meal in the past year, driving an 8% increase in sales
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NewsWaitrose on hunt for 6,000 temps in Christmas recruitment drive
JLP is making a special appeal to younger people aged under 25, as it looks to support the UK’s one million NEETs – people not in education, employment or training – into work
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Grocer 33London Waitrose is best in ‘student special’ uni shop
Our shopper praised the ‘exquisite’ presentation at a Waitrose store that ‘feels grand and luxurious while still welcoming’
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Grocer 33Waitrose’s Luke Pryce on managing the ‘convenience store on steroids’
‘We are technically a full-line supermarket, but we have no car park so it’s pretty much all basket or small-trolley shop – walk in, walk out’
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NewsWaitrose launches dedicated wellbeing bays in 'supermarket first’
The bays contain over 40 products from nine ‘trend-led’ brands across categories including collagen, creatine, hydration, protein and gut health
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Comment & OpinionWaitrose’s regen-ag films: more ads than critical engagement
It’s beautifully shot, but more than two short episodes are required for this topic
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NewsJoybuy encourages shoppers to scan supermarket receipts to earn loyalty points
Users can upload up to five receipts a month, earning points equal to 2% of their supermarket basket total.
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Grocer 33Waitrose is New Forest’s best supermarket in a low-scoring week
Despite being the smallest of this week’s stores, Waitrose Lymington impressed with its bright and well-organised aisles
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Grocer 33How Waitrose Lymington runs smoothly despite New Forest wildfires
Deputy store manager Lyndsey Nelms says Waitrose Lymington, with its spacious aisles and ‘lovely’ 183-strong team is by far her favourite
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NewsWaitrose expands AI assistant app pilot to more stores
Named Rosie 2.0, the app responds to text and voice requests from supermarket staff
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NewsSupermarket bosses unite to make Alliance Food Sourcing poverty appeal
Bosses at Sainsbury’s, Tesco, M&S, Waitrose and Morrisons called for for companies to support the industry’s Alliance Food Sourcing efforts
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NewsWaitrose adds own-label and branded lines in major olive oil push
Waitrose has expanded its own-label olive oil range with six new lines, alongside merchandising three upmarket olive oil brands
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NewsThe Gay Farmer first queer-owned and queer-branded food brand listed nationally
The listing marks a milestone for LGBTQ+ representation in the food and farming sectors
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Grocer 33Waitrose topples Ocado in Birmingham online shop battle
After two online wins in a row, Ocado was toppled by Waitrose, which posted an exceptional score of 96
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Grocer 33Waitrose online director Laura Burbedge on ‘treating up’ and extending hours
‘We have a dedicated team who are continuously analysing and refining the search function. Search is the easiest way for a customer to build a basket, so it’s a constant and sustained effort to make sure it’s better’