The Co-op news and analysis
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News
M&S hackers sent abusive extortion email ‘direct to CEO’
The email was sent on 23 April by the hacker group Dragon Force, and included a darknet link to a portal for ransomware victims to negotiate payment, according to the BBC
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Co-op the latest retailer to roll out Royal Mail parcel lockers
The Co-op will add the new click & collect lockers to 100 of its stores, following a similar move by Sainsbury’s earlier this year
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Co-op Wholesale and Roadchef begin nationwide store rollout
It marks the first step in a phased launch of former Spar-branded sites being converted under the new ‘& Co-op’ fascia
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Co-op systems now ‘stable’ after punishing cyberattack
Co-op is making ‘significant progress towards a full and complete recovery’
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Sainsbury’s trialling electronic shelf-edge labels in latest tech test
The supermarket installed the tech at three of its larger format stores late last year and has been testing the technology’s impact across different categories, including Beers, wines and spirits, health and general merchandise
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Co-op cuts over 100 tonnes of plastic in packaging switch
The packaging changes will be rolling out across bakery, produce and protein categories
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Lincolnshire Co-op poaches Asda director as new chief people officer
Lincolnshire Co-op is also making a promotion to fill a newly created role of chief transformation officer
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Dentsu adds eye-tracking insights to retail media planning tools
The move marks ‘a pivotal shift in how brands engage with consumers’ Dentsu said
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Tighten rules on charity cash collection in stores, supermarkets told
The Fundraising Regular wants to prevent ’bad actors’ from defrauding shoppers by posing as charity collectors.
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Co-op Wholesale opens new store with indie retailer in 26-acre east London development site
The Market features a fresh bakery and hot food offer supplied by Country Choice and a wide range of groceries, including Co-op own label
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Comment & Opinion
Joe Swash investigates ‘British tapas’ in inane Meal Deals: Behind the Bargain
Channel 4’s meal deal documentary is packed with unsurprising stats and tedious TikTokers
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News
Co-op to add electronic shelf labels to all 2,400 stores by 2026
The Co-op has partnered with VusionGroup to add electronic shelf labels to all 2,400 of its stores by the end of 2026
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Media Bites 22 May: HFSS ad ban delay, M&S loss and Harvey Nichols hampers
Yesterday’s food and drink headlines were largely dominated by the rising rate of inflation and the revelation that M&S profits have taken a £300m hit
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Co-op members vote to ban Israeli goods from shelves
A motion to stop stocking Israeli products was passed at the company’s latest AGM with overwhelming support from members
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Former Fairtrade boss to take helm at Wrap
She first joined Wrap in October 2021 as its director for behaviour change & business programmes
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Co-op ditches delivery partner Stuart
Stuart couriers have been delivering grocery orders for the retailer since 2021
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Deposit return scheme bosses launch salvage talks with Welsh government
Last week’s appointment of the UK DMO is said to have provided a fresh impetus for talks
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Co-op to get systems back on track after cyberattack
As the Co-op turns orders back online, it has warned suppliers that it is unable to provide ‘accurate product forecasting ahead of Wednesday’s orders’
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Nisa and Costcutter hit by stock shortages amid Co-op cyberattack
In communications sent to retailers, the symbol groups listed products that were either ‘temporarily unavailable’ or ‘out of stock’ as a result of supplier issues
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Co-op societies hit by availability issues amid ongoing cyberattack on Co-op Group
Midcounties Co-op, Heart of England Co-op and Lincolnshire Co-op have all confirmed disruption to the supply of food to stores