AI in Grocery Retail and FMCG
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Analysis & FeaturesThe cybersecurity blind spot putting UK supermarkets at risk
A cyberattack on hundreds of French supermarkets forced their fridges into meltdown, exposing a dangerous blind spot in retail cybersecurity. Is the UK vulnerable?
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Comment & OpinionTaste will become retail’s next competitive advantage
Retailers have never had more data on their customers but as AI makes personalisation universal, the real edge may be creative judgement, not algorithms, says Louise Odquier, strategy director at Imagination
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Comment & OpinionFanta raids the AI slop shop for Halloween abomination
The brand has sort-of come up with a trailer for something called ‘Halloween Forever’, which loosely revolves around ‘the magic elixir said to be the source of all power’
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NewsMorrisons ends AI smart trolley trial as partner Instacart abandons the tech
Instacart said that while its Caper Carts are “a great product, the business reality is that retailer adoption has not scaled quickly enough to justify our continued investment”
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NewsOurCoop tops £1bn sales as enlarged society delivers first results
The society, which comprises Central Co-op, Midcounties Co-op and Chelmsford Star Co-op, also reported revenue growing by 94.3% to £888.8m, for the six months to 8 August, while food sales jumped 84.4% to £748.7m
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Partner FeaturesHow retailers and suppliers can both win the battle for volume
Suppliers and retailers need to change the game – and by focusing on the customer boost volume for everyone at the table.
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Comment & OpinionWhen everyone’s an expert, who should shoppers trust?
As influencers, AI and wearables flood shoppers with advice, brands will win trust not by shouting louder but by being verifiably honest, says Alice Pilkington, associate principal at Mintel Food & Drink
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Partner FeaturesSkills: the missing link in supply chain resilience
Robotics, data and AI are opening new career routes on the warehouse floor. Discover how fmcg supply chains are building the skills of the future.
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NewsJust Eat pauses AI imagery trial in wake of ‘absolutely rank’ outputs
The aggregator app is now taking down the AI images – generated by using the menu text of several independent retailers as prompts
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NewsJohn Lewis launches on Deliveroo and Uber Eats, teases AI-powered product finder
Trials of the retailer’s first rapid service found the most popular item bought to date is the Sony PlayStation 5 Controller, with gifting items and gifting packaging featuring highly
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NewsSainsbury’s upgrades app with AI-powered basket builder
Shoppers can build online baskets by taking photos of handwritten lists or entering prompts like ‘ingredients for a spaghetti bolognese’
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NewsMorrisons trials robot deliveries from four stores with Just Eat and Starship
The supermarket is working with Just Eat on the new service, with robots delivering grocery orders to customers that have been made via the aggregator’s app
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NewsDeliveroo rolling out robot deliveries with Sam Altman-backed firm Coco
Coco’s robots, which have a top speed of 21kph and can carry four 18-inch pizzas at a time, will begin rolling out in Canary Wharf this month
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WhitepapersHow shoppers will be eating, spending and buying in 2027
Get the facts behind the fmcg hype as real-life shoppers reveal which food trends really shape their shop.
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Comment & Opinion‘Undisclosed AI’ is the next trust trigger for brands
As the EU’s AI Transparency Rules come into effect, the real risk isn’t CPG brands using AI, it’s getting caught hiding it, says Angela Tangas, global CEO at Oliver
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Analysis & FeaturesHow rivalries are being set aside for food redistribution
A new ’mission control’ set up to allow supermarkets and suppliers to integrate supply chains, so they can co-operate on routes for surplus food, is allowing trucks from traditionally bitter rivals to literally share the load
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WhitepapersBuilding the future fmcg supply chain
From robotic picking to AI orchestration – find out how the warehouse of the future is making fmcg supply chains more resilient.
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NewsJust Eat launches WhatsApp ordering in UK
Customers can browse menus and build baskets entirely within the messaging app
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NewsOcado selling off robotic grid-pick system ahead of Erith DC closure
The automated picking system comes with close to 100 robots and can be reconfigured to fit the buyer’s own warehouse
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Comment & OpinionWonka’s Golden Ticket: high-concept game show lacks magic
The set design is superb but the game show-cum-social experiment’s tone is all over the place